Cancellation and Shipping Policy
Cancellation Policy:
- Order Cancellation: If you need to cancel your order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request. However, please note that once the production process has begun, we may be unable to cancel your order.
- Customized Orders: If you’ve ordered a customized product, cancellation requests for customized orders can only be accepted within 3 hours from the time of purchase. After this timeframe, production may have already started, and cancellation may not be possible. Please contact us immediately if you wish to cancel a customized order.
- Non-Customized Orders: For non-customized orders, you may request cancellation before the order has been shipped. Once the order has been shipped, our return policy (outlined separately) will apply.
Shipping Policy:
- Shipping Locations: We offer shipping to all over India & also if requested we can arrange shipping to foreign countries. Please note that shipping rates and delivery times may vary depending on your location. Additional customs duties, taxes, or fees may be applicable and are the responsibility of the buyer.
- Order Processing Time: After your order is placed and payment is confirmed, it will typically take 2 business days for our team to process and prepare your poster for shipping. This time frame may vary depending on the complexity of the design and current order volume.
- Shipping Methods: We partner with reputable shipping carriers to ensure reliable and timely delivery. The available shipping methods will be displayed during the checkout process, and you can choose the option that best suits your needs.
- Shipping Time: The estimated shipping time will depend on your location and the shipping method selected. Standard shipping within India usually takes between 5 to 7 business days. International shipping may take longer, ranging from 15 to 20 business days. Please note that these are estimated times and actual delivery times may vary due to factors beyond our control, such as customs clearance procedures or unforeseen postal delays.
- Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This will allow you to monitor the progress of your delivery online.
- Shipping Delays: While we strive to deliver your order within the estimated timeframes, please understand that shipping delays can occur due to unforeseen circumstances, such as extreme weather conditions or disruptions in the postal service. If you experience a significant delay in receiving your order, please contact our customer support team, and we will assist you in tracking the shipment and resolving any issues.
- Incomplete or Incorrect Shipping Address: It is the responsibility of the buyer to provide an accurate and complete shipping address during the checkout process. Please review your shipping information carefully before submitting your order. We are not responsible for any delays or non-delivery resulting from an incomplete or incorrect address provided by the buyer.
- Lost or Damaged Packages: In the rare event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
Please note that this cancellation and shipping policy is subject to change without prior notice. We recommend reviewing this page periodically for any updates or revisions.
If you have any questions or concerns regarding our cancellation or shipping policy, please feel free to contact our customer support team. We are here to assist you and provide further clarification.